How to Unbind Your Account’s 2FA via Google Authenticator?

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After logging in, click your account name, and choose "Settings" to enter the account safety page.

Click the "Unbind" button to enter the Unlink Google Authenticator page.

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Enter your login password and the Google verification code. And then click the "Submit" button.

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Unbind successfully.

Notes

1) Do not forget to remove the Bexplus account from your Google Authenticator app to avoid confusion after re-establishing a new Google Authenticator for your Bexplus account. 

2) Please re-establish your account's Google Authenticator at the earliest possible time after disabling/deleting the previous one. 

What to do if  I lost my mobile phone or forgot to back up my google authenticator?

Please contact the support team via support@bexplus.com and we would help you clear the google authenticator. If you need the authenticator, please rebind by yourself.

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