* All these procedures are set to better secure your fund;
* Usually, the whole procedure will take no more than 1 hour. The final arrival time depends on how many users are withdrawing at the same time and the circulation of the blockchain.
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After logging in, click your account name at the top-right of the menu bar, and select "Withdrawal" in the drop-down list.
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If you want to withdraw BTC, choose the Trading account / Interest wallet to complete your withdrawal.
Paste your correct withdrawal address to the "Address" box, type in the withdrawal amount and verification code that sent to your registered email, then click “Submit" to finish the withdrawal request.
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If you want to withdraw altcoins (USDT/ETH/LTC/XRP/EOS), choose the Spot account and select the coin to complete your withdrawal.
Paste your correct withdrawal address to the "Address" box, type in the withdrawal amount and verification code that sent to your registered email, then click “Submit" to finish the withdrawal request.
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Our team will check and process your withdrawal request as soon as we received it. Then, there will be a withdrawal address confirmation email sent to your registered mailbox. Please reply to that email to confirm it and you will soon get the payment.
Reminder
• A minimum withdrawal amount is required.
• There will be a service charge each time you withdraw.
• When withdrawing XRP/EOS, do remember to input the Tag if it is required on the receiving account.
• It takes time for the blockchain to confirm each transaction, however, this is beyond our control. Sometimes the withdrawal transaction will not be completed instantly, but it should be within minutes.
• In the event that you change your account security strategy, password, or address of withdrawal, we will check your withdrawal manually, so please wait for our staff’s phone call or email patiently.
• Please make sure that your computer system is safe and prevents the information from being tampered with or leaked.
Comments
1 comment
I wish someone could explain to me.. I have recurve a withdrawal email. I don't know exactly what it mean or to do with it. It who did it... I'm at a loss for words.. are you saying I can actuality make a profit from my simulation trading and can withdraw it.. I feel everything's I open my mouth I lose everything because someone is one step a head of me.. This isn't fair, isn't right. I have worked my ass of for 8 mnth to just watch it vanish with nobody to talk to. JUST LIKE WITH coin base. I believed I was depositing into my vault you had to have two emails to confirm.. Then ask if a sudden there were no more vaults and even my Kyoto in my accounts vanished.. Oh but it's all my fault for trading or doing something that doesn't come with instructions. I'm really frustrated.
Portfolios that you can't buy sake or trade through. Simulations you can with draw from. Bakes that don't exist. Keogh that soars and diapoears..I'm ready to throw in the towel. Because I have yet to get anything to transfer in a send and recieve, b because there's 5 address your givin with our understand sufficient is what, so you lose everything. It's like v one BIG HUGE SCAM... MINORS YOU CAN'T WITHDRAW FROM UNTIL YOUR 92..AND GAMES YOU PLAY YOU CAN'T TAKE CREDIT FOR.. BUT IT STILL MANAGED TO VANISH.. NOBODY TO TALK TO WHILE THE RICH GET RICH OF OFF ASK THE NIECE COINERS.. AND YOU CAN'T TELL ANYONE BECAUSE EVERYONE WATCHED EVERY ONE'S BACK. 8 MRS OF MIKING DOWN THE DRAIN. OH BUT IT WASNT REAL ANYWAY.. UUGGHHHHH
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